Legal
Privacy Policy
How Mamey Care collects, uses, and protects your personal information.
Effective Date: March 1, 2026
Mamey Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
When you use our website, we may collect the following types of information: • Contact Information: Name, email address, phone number, and mailing address when you submit a form or contact us. • Referral Information: Client details submitted by case managers through our referral forms, including names, dates of birth, service needs, and waiver information. • Usage Data: Pages visited, time spent on pages, browser type, and device information collected automatically through standard web analytics. • Cookies: We use essential cookies to ensure our website functions properly. We do not use advertising or tracking cookies.
How We Use Your Information
We use the information we collect to: • Respond to your inquiries and service requests • Process referrals and coordinate care services • Communicate with you about our services • Improve our website and user experience • Comply with legal and regulatory requirements • Send service-related communications (we do not send marketing emails unless you opt in)
How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. These measures include: • Encrypted data transmission (HTTPS/TLS) • Secure email delivery for referral forms and PDFs • Access controls limiting who can view submitted information • Regular review of our security practices
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With your consent: When you authorize us to share information with case managers, lead agencies, or other service coordinators. • Service providers: With trusted third-party services that help us operate our website (e.g., email delivery), who are bound by confidentiality agreements. • Legal requirements: When required by law, regulation, or legal process.
Health Information (HIPAA)
As a DHS-licensed Home and Community Based Services provider, we handle certain health-related information in accordance with applicable state and federal regulations, including HIPAA where applicable. Referral information submitted through our website is treated with the same level of confidentiality as information received through any other channel.
Your Rights
You have the right to: • Request access to the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information (subject to legal retention requirements) • Opt out of non-essential communications To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us: • Phone: (612) 636-2647 • Email: Info@Mameycare.com • Address: 1710 Douglas Dr N, Ste 225N, Minneapolis, MN